Challenge your decision making process with the Tenth Man Rule
I saw World War Z the other day, and one specific quote captured my attention:
When asked, how come Israel was the only country in the world that built a wall to protect itself from a potential zombies attack, Mossad Chief answered: "Thanks to the Tenth Man Rule":
“If nine of us who get the same information arrived at the same conclusion, it’s the duty of the tenth man to disagree. No matter how improbable it may seem. The tenth man has to start thinking about the assumption that the other nine are wrong.”
At first, people will hear you out but over time they’ll run out of patience.
The more the company invests in a certain direction, the harder it will be to abandon it, and the less it will be open to criticism (this bias is known as the Sunk Cost Fallacy).
And the worst part is, if you’re right, the company has already lost.
- It encourages critical thinking and ensures that all assumptions and potential risks are considered before making a decision. The person who takes a contrarian view will force the group to examine the decision from all angles without upsetting anyone - because that's his agreed role.
- It reduces common groupthink, confirmation biases, and authority biases that are happening even among experienced leadership teams.
- It enhances creativity and encourages the group to think outside the box and consider different ideas.
- It increases accountability and eliminates "diffusion of responsibility" (whereby a person is less likely to take responsibility for action or inaction when other bystanders or witnesses are present).
“When you find yourself on the side of the majority, you should pause and reflect.” ― Mark Twain
So, next time your whole team agrees too quickly on something and you feel some risks are being overlooked - bring up the "Tenth Man Rule" as a mechanism to eliminate biases, encourage critical thinking, and improve the decision-making process.
Related post: How to play devil's advocate without making everyone hate you
“The one who follows the crowd will usually go no further than the crowd. The one who walks alone is likely to find themselves in places no one has ever been" ― Albert Einstein.
Check out some other posts:
- The Visionary's Curse is real. Here's how to deal with it
- New job? New rules! 4 don'ts when entering a new workplace
- Managers, here's why you should have a strong number 2
- 5 mistakes we all make (and how to stop making them)
That's it for this one. Follow me on Twitter for some ongoing thoughts about product, development, UX, and entrepreneurship, or subscribe to my occasional newsletter and become 27% more awesome than average.
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